Administered by BBB National Programs (BBB NP) and local BBBs across the country, BBB AUTO LINE provides out of court dispute resolution services for automotive warranty and lemon law disputes as well as arbitration services for class action agreements. BBB AUTO LINE’s mission is to develop and facilitate timely, cost effective programs that assist both business and consumer in the resolution of market place disputes. Employing both mediation and neutral arbitration services, BBB AUTO LINE can develop a dispute resolution process specific to any need and provide programs that comply with applicable federal and state regulations.

> If you are a manufacturer interested in our dispute resolution services and would like to learn more about the BBB AUTO LINE program go here.

> If you are a consumer who would like to learn more about the BBB AUTO LINE program go here.

> To file an auto warranty complaint go here.

> To see state lemon law information go here.

Contact Us

BBB AUTO LINE
BBB National Programs
3033 Wilson Boulevard!, Suite 600
Arlington, VA 22201

1.800.955.5100 (M-F 9am-5:30pm EST)
Fax 703.247.9700
contactdr@bbbnp.org